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General information

Welcome to our Privacy Policy page! When you use our services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

Your privacy is important to us. This Privacy Policy describes the practices which we ECEwaters employ in relating to the information which you, our customers, provide when using the http://www.ecewaters.com/ Website. By accessing and using the Website you are accepting and agreeing to the practices described in this Privacy Policy.

The Information We Collect

We collect personally identifiable information relating to you including name, address, phone number, email address ("Personal Information") in the following situations:

When you register on the website for an account or otherwise contact us to obtain information relating to us or our services (including when you update the "My Account" section of the website, communicate with us by phone, email or otherwise, complete a questionnaire or competition entry form or when we collect information using cookies).

 We receive information from third parties we use in providing services to you from time to time (including delivery and address information from our carriers).

How We Normally Use Information About You

We will only use your Personal Information for the purpose(s) for which you provide it to us - including:

(a) respond to your enquiries, handling orders, delivering items and process payments;

(b) communicating with you about orders, products, services and promotional offers,

(c) updating our records and maintain your account;

(d) preventing or detecting fraud or abuses of the Website; and

(e) enabling third parties to carry out technical, logistical or other functions on our behalf.

We only share your Personal Information with our other offices or authorised distributors where appropriate and with other entities only as described below. We ensure the parties with whom we share your Personal Information follow practices as protective as those described in this Privacy Policy


From time to time we employ other companies to perform functions on our behalf including fulfilling orders, delivering packages, sending customer communications, analysing data and providing customer service. They have access to personal information needed to perform their functions on our behalf, but may not use it for other purposes.

Promotional Offers:

If you have consented in advance we send you information on our promotional offers and those offered by other businesses. If you no longer want to receive such offers, please notify us by E-mail theodor.hoelscher@ecewaters.com

With your consent:

Other than as set out above, you will receive notice when information about you may be sent to third parties and you will have an opportunity to choose not to share your Personal Information.

Collection of Information by Third-Party Sites

Our Website may contain links to other websites whose information handling practices may be different to ours. You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, or collected by them.


We employ security measures to prevent unauthorized access to information that we collect online.

We use a secure online order form for all purchases made via the website. All data transmitted via this form (including credit card details) is 128bit encrypted so it transmitted securely. To verify this, when placing an order using the website a padlock will appear in your browser. It is normally in the status bar, towards the right hand side, at the bottom of your browser window. You can double click this padlock to verify that the secure certificate has been issued to the Website.

Please note that email correspondence with us is in free format text and cannot be encrypted. Accordingly please do not send any sensitive information such as credit card details or passwords via email.


A cookie is a text-only string of information that a Website transfers to the cookie file of the browser on your computer's hard disk so that the Website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit our Website we send you a cookie. Cookies may be used in the following ways:

To enable the personalisation features on our Website to function which give you the ability to recall recently viewed pages and see information which you have input online

Disabling / Enabling Cookies

You can accept or decline "cookies" by modifying the setting in your browser. Please note that if you disable "cookies" you may not be able to use all the features of our Website.

Revisions to this Privacy Policy

We reserve the right to revise this Privacy Policy or any part of it from time to time. Please review the Privacy Policy periodically for changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you.

How to Contact us

If you have any questions or concerns about this Privacy Policy or how we use your Personal Information you may contact us by E-mail at theodor.hoelscher@ecewaters.com. If at any time you decide that you no longer wish us to hold or use any of your Personal Information or wish to change the use to which your Personal Information can be put, please let us know by emailing us at theodor.hoelscher@ecewaters.com.

Controller of Your Information

Personal Information which you provide to us or we gather from the website about you is controlled primarily by us

Your privacy is important to us

Trust us - we are serious

   When you share information with us, we can make our services even better for you.